Your privacy matters to us. This page explains exactly what personal data 7games collects, how we use it, and the rights you have as a player in the Philippines. Please read it carefully before registering or using our platform.
Last updated: January 2025
When you register and use the 7games platform, we collect personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or Maya account information. We also collect technical data automatically, including yourIP address, device type, browser version, operating system, and pages visited on our platform. We may also collect location data at the country or region level to verify that you are accessing the platform from the Philippines. All information collected is limited to what is genuinely needed to deliver a safe, fair, and personalised gaming experience.
The personal data we collect is used primarily to create and manage your 7games account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with responsible gaming obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies. Technical data helps us monitor platform performance, detect fraud or suspicious activity, and improve the overall experience for players across the Philippines. We do not use your data to build advertising profiles or sell it to marketing companies. Any promotional communications from 7games will only be sent if you have opted in, and you can withdraw that consent at any time by contacting [email protected].
We process your personal data on the following legal grounds: performance of a contract (to provide the services you signed up for), compliance with legal obligations (such as age verification and anti-money laundering requirements applicable in the Philippines), and our legitimate interests in operating a secure and compliant gaming platform. Where we rely on your consent — for example, for optional marketing messages — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. We will always be transparent about the basis on which we process your data and will not process it for purposes incompatible with those stated here.
7games does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud hosting providers, all of whom are bound by strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by law or court order. Any third-party providers we work with are carefully vetted and are only permitted to use your data for the specific purpose for which it was shared. We review our third-party relationships regularly to ensure ongoing compliance with data protection standards.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. In the Philippines, gaming operators are typically required to retain transaction and identity records for a minimum period as prescribed by applicable regulations. Once the retention period has expired and there is no legal basis to continue holding your data, we will securely delete or anonymise it. If you request account closure, we will process your request promptly and inform you of the applicable retention period before deletion. You may contact [email protected] at any time to ask about the specific retention period that applies to your data.
The 7games platform uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how players interact with our pages. Essential cookies are necessary for the platform to function and cannot be disabled. Analytical cookies help us understand which features are most used and where improvements can be made, but they do not identify you personally. We do not use third-party advertising cookies or tracking pixels that share your behaviour with external ad networks. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features of the platform.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no longer a legal basis for retaining it. You also have the right to object to certain types of processing and to request that we restrict how we use your data while a complaint or query is being resolved. To exercise any of these rights, please send a written request to [email protected] with your registered email address and a clear description of your request. We will respond within a reasonable timeframe and will not charge a fee for standard requests. If you are unsatisfied with our response, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These measures include encrypted data transmission using industry-standard protocols, access controls that limit who within our organisation can view your personal information, and regular security reviews of our systems and processes. In the event of a data breach that is likely to affect your rights or freedoms, we will notify you and the relevant authorities as required by applicable law. We encourage you to use a strong, unique password for your 7games account and to enable any additional security features available on your device. No system is completely immune to risk, but we are committed to maintaining the highest practical standard of data protection for all players.
The 7games platform is strictly intended for adults aged 21 and above in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the legal age. If we become aware that a minor has registered on the platform, we will immediately suspend the account and delete all associated personal data. Parents or guardians who believe their child may have accessed our platform are encouraged to contact us at [email protected] so we can investigate and take appropriate action without delay. We support responsible gaming and take our obligations regarding underage access very seriously.
7games reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements in the Philippines. When we make material changes, we will notify registered players by email or through a prominent notice on the platform. The effective date at the top of this page will always reflect when the policy was last revised. We encourage you to review this page periodically so you remain informed about how we protect your data. Continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy.
Common questions from players in the Philippines about how we handle personal data.
No. 7games does not sell, rent, or trade your personal information to any third party for commercial purposes. We only share your data with service providers who directly support the operation of our platform, such as payment processors and identity verification partners, and only under strict confidentiality agreements. These partners are not permitted to use your data for their own marketing or any purpose beyond the specific service they provide to us. If you have concerns about how your data is shared, you can contact us at [email protected] and we will provide a clear explanation. Your trust is important to us and we take our data-sharing obligations seriously.
You can request a copy of the personal data we hold about you by sending an email to [email protected] from your registered email address. Please include your full name and a clear description of the data you would like to access. We will verify your identity before processing the request to ensure your data is not disclosed to an unauthorised party. We aim to respond to all data access requests within a reasonable timeframe and will not charge a fee for standard requests. If you believe any of the information we hold is inaccurate, you can also request a correction at the same time.
When you close your 7games account, we will retain your personal data for the minimum period required by applicable Philippine regulations, which typically covers transaction records and identity verification documents. After this retention period has passed and there is no other legal basis for keeping your data, we will securely delete or anonymise it. We will inform you of the applicable retention period when you submit your account closure request. During the retention period, your data will not be used for any active marketing or operational purposes. If you have questions about what happens to your data after closure, please contact [email protected] before submitting your request.
Yes. If you have opted in to receive promotional or marketing emails from 7games, you can withdraw that consent at any time by contacting [email protected] and requesting to be removed from our mailing list. Please note that even if you opt out of marketing communications, we may still send you essential account-related notifications such as security alerts, deposit confirmations, and policy updates, as these are necessary for the operation of your account. We will process your opt-out request promptly and you should stop receiving promotional messages within a reasonable period. Your decision to opt out will not affect your ability to continue using the platform.
Reach out to our support team or explore our FAQ for more information about how 7games keeps your data safe on our Philippines platform.